Terms of service
1. Overview
These Terms of Service ("Terms") govern your use of the PulseTech website and all purchases made through our online store.
By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website.
2. Online Store
You agree to use this website only for lawful purposes.
You must not misuse the website, interfere with its operation, or attempt unauthorized access to any part of our systems.
3. Products
We strive to ensure all product descriptions, specifications, pricing, and images are as accurate as possible.
However:
- Colours may vary slightly depending on your screen.
- Product images are for illustration purposes and may differ slightly from the final product.
- Product availability is subject to stock.
We reserve the right to modify or discontinue products at any time without notice.
4. Pricing
All prices are displayed in the currency shown on the website.
We reserve the right to change prices at any time without prior notice.
If a pricing error occurs, we reserve the right to cancel affected orders and issue a full refund.
5. Orders
After placing an order, you will receive an order confirmation email.
This confirmation does not guarantee acceptance of your order.
We reserve the right to refuse or cancel any order for reasons including:
- Product availability
- Pricing errors
- Suspected fraud
- Payment issues
If payment has already been processed, any cancelled order will be refunded.
6. Shipping
Delivery times shown on our website are estimates only.
PulseTech is not responsible for delays caused by:
- Customs processing
- Postal services
- Weather
- Carrier delays
- Other circumstances beyond our control
Customers are responsible for providing accurate shipping information.
7. Returns & Refunds
If you are located in the European Union, you may have a statutory right to cancel or return eligible purchases within 14 days of receiving your order, subject to applicable consumer protection laws.
For damaged, defective, or incorrect items, you must contact us within 48 hours of delivery by emailing j.sm16993@gmail.com, including your order number and photographs of the issue.
Returns must be authorized before being sent back.
For full details, please refer to our Refund & Return Policy.
8. Intellectual Property
All website content, including logos, branding, graphics, text, images, and design elements, is the property of PulseTech or its licensors and may not be copied, reproduced, or distributed without prior written permission.
9. Limitation of Liability
To the maximum extent permitted by law, PulseTech shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms limits any rights you may have under applicable consumer protection laws.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Changes to These Terms
We may update these Terms of Service at any time.
Any changes will become effective immediately upon publication on this website.
Continued use of the website after updates constitutes acceptance of the revised Terms.
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable in the country from which PulseTech operates, without affecting any mandatory consumer rights that may apply in your country of residence.
13. Contact
If you have any questions regarding these Terms of Service, please contact us:
Email: j.sm16993@gmail.com