Privacy policy

Last updated: August 2, 2026

PulseTech ("we", "our", or "us") operates this website and online store. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you place an order or contact us, we may collect:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number (if provided)
  • Payment information (processed securely by our payment providers)
  • Order history
  • Device and browser information
  • IP address
  • Website usage data through cookies and analytics

We never store your full payment card details.

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Communicate regarding your purchase
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and protect our business
  • Comply with legal obligations
  • Send marketing emails only where you have given consent

Shopify

Our store is hosted by Shopify.

Shopify securely processes your information to provide payment processing, website hosting, order management and related ecommerce services.

For more information, please review Shopify's Privacy Policy.

Sharing Information

We only share your information when necessary to operate our business, including with:

  • Shopify
  • Payment providers
  • Shipping partners
  • Fraud prevention services
  • Analytics providers

We never sell your personal information.

Cookies

Our website uses cookies to:

  • Remember your shopping cart
  • Improve website performance
  • Analyse website traffic
  • Enhance your shopping experience

You can disable cookies through your browser settings.

Data Security

We use industry-standard security measures to protect your information.

However, no online transmission or storage method can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Complete your order
  • Comply with legal obligations
  • Resolve disputes
  • Prevent fraud

Your Rights

Depending on your country, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw marketing consent
  • Request a copy of your personal data

To exercise these rights, contact us using the email below.

Returns & Refunds

PulseTech does not accept returns or exchanges for change-of-mind purchases.

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at j.sm16993@gmail.com, and we will work with you to resolve the issue in accordance with applicable consumer protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact us at:

Email: j.sm16993@gmail.com